Refund policy

Refund & Return Policy

Thank you for shopping at Calvary Chapel Golden Springs Christian Bookstore!

We understand that sometimes you may need to return an item. We offer a hassle-free return policy for your convenience.

Return Window:

• You have 30 days from the date of purchase to request a return.
• Unfortunately, we cannot accept returns after 30 days.

Eligible Items:

• To be eligible for a return, your item must be in the original condition you received it:
  • Unworn or unused
  • With all tags still attached
  • In its original packaging
• You must also have your original receipt.

How to Initiate a Return:

1. Contact us by email at bookstore@calvarygs.org. Briefly describe the item you are returning and the reason for your return.
2. We will provide you with further instructions, including a return address confirmation (22324 Golden Springs Drive, Diamond Bar California 91765, United States).

Return Shipping:

• You are responsible for purchasing a shipping label to return the item to us.
• Alternatively, we can deduct the cost of a pre-paid shipping label from your refund amount.

Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund request.
• If approved, your refund will be automatically processed to your original payment method within 1-2 business days.

• Please note that it may take additional time for your bank or credit card company to post the refund to your account.

Non-Returnable Items:

• Items marked as "final sale" are not eligible for return or exchange.

Questions?

If you have any questions regarding our return policy, please don't hesitate to contact us at bookstore@calvarygs.org.